Privacy Policy

Last updated: 25/11/2025

At TheAgency2Direct Resume (“we”, “us”, “our”), we respect your privacy and keep your information safe. This page explains what we collect, how we use it, and your choices.

1. What we collect
When you use our $9 resume service, we may collect:

Your name
Your email address
Your resume or work history details
Information you type into our order or intake forms
Payment information (processed securely by Stripe)
We may also collect basic technical data such as:

IP address
Browser type
Pages visited
This is used only for basic analytics and site security.

2. How we use your information
We use your information to:

Create and deliver your resume
Communicate with you about your order or revisions
Improve our service and website
Handle payments and receipts
Comply with legal and accounting requirements
We do not sell your personal information to anyone.

3. Payments
All payments are processed securely by Stripe.
We do not see or store your full card number or banking details.
Stripe’s own privacy policy applies to any payment information you provide to them.

4. Where your data is stored
Your information may be stored in:

Our email inbox
Google Forms / Google Drive (for intake forms and drafts)
Our internal documents used to deliver your resume
We take reasonable steps to keep this data secure and limit access only to people who need it to do the work.

5. How long we keep your information
We keep your information for as long as needed to:

Deliver your order
Provide any agreed revisions
Keep basic records for tax and bookkeeping
After this, we may keep anonymised versions (with your name and contact details removed) for training, quality control, or example material.

6. Sharing your information
We may share your information with trusted third parties who help us run our service, such as:

Stripe (payments)
Google (forms, email, file storage)
These providers are only allowed to use your data to provide their services to us.

We do not share your details with employers or job sites.

7. Your rights
You can contact us at any time to:

Ask what information we hold about you
Ask us to update or correct your information
Ask us to delete your information where possible
Some data (like invoices) may need to be kept for legal or tax reasons.

8. Contact
If you have any questions about this policy or your data, you can reach us via the contact form on this website.

9. Changes to this policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new “Last updated” date.